Outfit retail players to renew their sales models
Retail players must reinvent their sales models and channels to face the fierce competition from the majors of e-commerce who are investing in nearly everything, even in the fresh and food market.
Going multi-channel and getting to know customers better means innovating in terms of digital services, Business Intelligence and modernizing legacy solutions. Umanis guides you throughout this process so you may deploy leading edge, competitive sales models.
The challenges of modernizing retail models
Omnichannel processes and in-depth knowledge of consumers are the two prerequisites of competitiveness in retail today. Retailers need to enter the digital sales markets (on the web, on a mobile app, on digital kiosks, etc.) and create bridges with physical stores so as to offer their customers the mixed purchasing experience they will appreciate.
However, generating this model and these various sales channels often involves implementing a significant IT and digital project: a partial overhaul of the company's information system allowing legacy and more modern solutions to work together.
To accelerate the modernization of your sales models using technological tools, we help you switch to omnichannel processes so that a data injected from a single source will find its way throughout the whole information system in support of all sales channels. We know the constraints imposed by old systems and we offer you therefore Business Intelligence and cloud solutions that will allow systems of various generations to communicate with each other and coexist.
Our offer for retail
Audit and consulting
Adaptation of existing solutions, deployment of specific solutions
Implementation of a single data base in the cloud and connections to other solutions
Implementation and maintenance
Our added value
One of Umanis' strengths for retail is our long-standing and proven expertise in Business Intelligence. In addition, we have developed many operational and efficient IS modernization projects for retail players. These projects demonstrate our proven experience and the relevance of the solutions implemented for our customers.