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  3. Digital Service Centers

Digital Service Centers

Agility at the heart of the industrialization of IT activities

Agility and large-scale IT activities are not easy to reconcile. To meet these two imperative needs, the company must find a way to industrialize its IT activities while keeping a range of options to address various priorities.

With its digital service centers, Umanis supports you in the outsourcing strategy of your IT activities that qualify for industrialization, with flexible trajectories and in compliance with the governance of your information system. 

The challenges of IT industrialization 

To generate the full value of IT activities on a large scale, it is important to optimize resources, streamline processes and costs, and set up rigorous methodologies that guarantee quality and security. The industrialization process meets these objectives, provided that we do not sacrifice the agility required to adapt to specific cases and evolve according to emerging needs.

However, there is no ready-made industrialization model. It is therefore necessary to define the right combination that will be implemented according to the company’s activities centered either on its strategic, its innovative, or its standardized know-how.
 

Our view

Our inshore, onshore (France) and nearshore (Morocco) service centers are building on more than 15 years in aligning our services with best industrialization, standardization and massification practices. Our resources, both human and logistical, are using methods designed for agility and reactivity.

We are committed to continuously improve the time-to-market, continuity, the quality of services and the costs, as well as the catalog of available services. Thanks to our service centers you will free yourself from the risk of unavailable resources, you will access high levels of expertise as well as gain in agility.

The offer of our Digital Service Centers

  • User support & technical support,

  • Maintenance : corrective, preventive and progressive,

  • Major developments,

  • Testing,

  • Documentary repository,

  • Management of services,

  • Operational reporting.

Our added value

Quality, safety and responsibility are the norm at Umanis. Our delivery culture and our ability to make commitments will help you meet your industrialization challenges.

 

Live Vidéos

02.04.20

Visitez au travers de ce Facebook Live notre Centre de Services de Casablanca !

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Live Vidéos

28.05.19

Live au coeur de l'agence Umanis Orléans

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